This Privacy Policy aims to give you information regarding how Trend Nation LLC collects and uses your personal data through your use of our website. Personal data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. It is important that you read this Privacy Policy so that you are fully aware of how we collect, use, protect, or otherwise handle your personal data. This Privacy Policy applies to all websites owned and operated by Trend Nation, LLC. (“we”, “us”, “our”); it does not apply to the practices of companies Trend Nation LLC does not own or control.

When you visit our website, you have choices about whether to provide us with information and how we use that information. You may choose not to provide us with information, but your choice(s) may prevent you from contacting Trend Nation directly or limit your use of certain features. For example, if you do not provide us with an email address we cannot respond to your inquiry.

We may update this Privacy Policy to reflect changes in the law, our services, our companies, or advances in technology. We will alert you to this change by placing a notice on our website or sending an email. Our use of the information we collect is subject to the Privacy Policy in effect at the time such information is used.

Information We Collect & Use

Some of the information we collect is provided by you, some is collected automatically, and some may be collected from other sources.

INFORMATION YOU PROVIDE

When you use our website or partners (like Amazon.com, Walmart.com, and eBay.com, you may provide the following personal information as part of ordering our products.

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Additional information you voluntarily provide

ANALYTICS

We may use Google Analytics or other providers to understand better how individuals and their devices interact with the Services. Learn more about how Google uses data when you visit a partner site or app.

COOKIES AND RELATED TECHNOLOGIES

We also use cookies (which are small amounts of data sent from a web server to your browser that are stored on your computer hard drive) to validate your identity, tailor our website to meet your personal interests, improve the quality of our website, or learn about your online activity and preferences. Generally, you can set your browser not to accept cookies or to notify you if you are sent a cookie, giving you the opportunity to choose whether or not to accept the cookie.

PLUG-INS

Our websites may offer you the ability to interact with plugins from websites, which allows Trend Nation and/or that website to receive data from or about you. In some cases, we may know that you clicked on a plugin.

How We Use Information & Lawful Bases

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to provide you requested information and ship orders to your address.

We may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device, which can help support our research and marketing efforts. This Privacy Policy does not apply to our use of such aggregated or de-identified information.

Location of Data Processing

Information that we collect and use is processed in the United States. By accessing our website, you acknowledge that your information will be processed as described in this Privacy Policy.

How We Protect Your Data

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to a limited number of employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

THIRD PARTY DISCLOSURE

We do not rent, sell or share information except as described in this Privacy Policy.

We may share personal data with law enforcement, government agencies, courts, or other organizations: (a) as required by law, such as to comply with a subpoena or similar legal process; or (b) when Trend Nation LLC believes in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

We may share or transfer personal data if Trend Nation is involved in a merger, acquisition, or sale of all or a portion of its assets, as part of such transaction. In any event, your information will remain protected under this Privacy Policy.

We may share it in any other circumstances where Trend Nation receives your written consent.

RETENTION OF PERSONAL DATA

We keep your information for the time period required to complete the purposes for which it is processed or satisfy legal requirements. The length of time for which we retain information depends on the purposes for which we collected and use it or the requirements of applicable laws.

We do periodic assessments of our data processing and privacy practices to ensure that we comply with this Privacy Policy, to update this Privacy Policy when needed, and to verify that this Privacy Policy is displayed properly and is accessible.

If you have any concerns about the way we process your personal information, you are welcome to contact info@trendnation.com.

We will investigate your inquiry and make good-faith efforts to resolve any existing or potential dispute with you. If you are unhappy with the response you receive and reside in the EU, you can also refer the matter to the Information Commissioner’s Office (ICO).

Amazon AFN and MFN Orders

Most of our products are also sold on our Amazon Store, for orders placed on Amazon through our Amazon Store. Your information is protected under the Amazon Data Protection Policy, for the complete policy, please visit https://docs.developer.amazonservices.com/en_US/dev_guide/DG_DataProtectionPolicy.html

As defined by Amazon Data Protection Policy, “Personally Identifiable Information” (“PII”) means information that can be used on its own or with other information to identify, contact, or locate an individual (e.g., Customer or Seller), or to identify an individual in context. This includes, but is not limited to, a Customer or Seller’s name, address, e-mail address, phone number, gift message content, survey responses, payment details, purchases, cookies, digital fingerprint (e.g., browser, user device), IP Address, geo-location, or Internet-connected device product identifier.

When you make a purchase through our Amazon Store, the order information is passed into our ERP system. The following process detailed how we process/store/dispose your order information passed from Amazon MWS.

When exporting Amazon order information via Amazon MWS into our system, non PII Amazon MWS data are stored on our Oracle NetSuite ERP with AES encryption. Our fulfillment team will only be accessing NetSuite via their 256-bit TLS encryption for accessing Oracle NetSuite ERP system through strong 128/256-bit SSL encryption with Role-Level Access and Idle Disconnect, two-factor authentication, and IP Address Restrictions for extra security layers.

Our Oracle NetSuite ERP system only stores NON-Amazon-PII such as Order Number, Seller SKU, Unit Price, Quantity sold encrypted via NetSuite AES Encryption. Amazon PII is not stored in Netsuite at any time. At the time when the fulfillment team is ready to print shipping labels, our Oracle NetSuite ERP will decrypt the Amazon Order ID and pass this information to our REST API which is hosted on Amazon AWS EC2 to obtain Amazon PII such as shipping address, then the API will generate the shipping label as PDF file and output the shipping label as memory stream to the designated Zebra printer.

Our ERP system does not store PII such as customer’s shipping address, so our fulfillment team does not have access to Amazon PII besides the actual physical shipping label. All of the PII are disposed as soon as the shipping labels are processed and printed.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit “personal information” (as defined by the U.S. Children’s Online Privacy Protection Act) from anyone under the age of 13. If you are under 13, please do not attempt to contact us or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information. If you believe that a child under 13 may have provided us personal information, please contact us atinfo@trendnation.com.

For residents of the EU, where processing of personal data is based on consent, we will not knowingly engage in that processing for users under the age of consent established by applicable member or data protection law. If we learn that we are engaged in that processing with such users, we will halt such processing and will take reasonable measures to promptly remove applicable information from our records.

INFORMATION WE COLLECT:

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or device.

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.

Personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from our clients or their agents.
  • Directly and indirectly from activity on our website.
  • From third parties that interact with us in connection with the services we perform.

HOW WE USE PERSONAL INFORMATION

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To provide you with information, products or services that you request from us.
  • As necessary or appropriate to protect the rights, property or safety of us, our clients or others.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without updating our policy.

SHARING PERSONAL INFORMATION

Trend Nation, LLC may disclose your personal information to a third party for purposes of fulfilling the intention that the data was provided ONLY.

SALES OF PERSONAL INFORMATION

Trend Nation, LLC does not sell any personal information collected.

CHANGES TO OUR PRIVACY NOTICE

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy or Trend Nation’s use of your data, please send a detailed message to info@trendnation.com. You may also write to us at:

Trend Nation, LLC
229 S Las Vegas, NV 89101
United States

Updated: September 23, 2020